Question 1

Still have questions?

Accepted Answer

Write to info@gardencityamphitheater.com . We answer within a day, faster on show days.

Question 2

How do I talk to you about sponsorship?

Accepted Answer

Season and per-show partnerships, from lawn naming to the shuttle, are handled by the venue team. Email info@gardencityamphitheater.com .

Question 3

Can I work at the venue?

Accepted Answer

Show-night crews (gates, bars, parking, hospitality) hire each season. Email info@gardencityamphitheater.com and tell us what you have done before.

Question 4

How do I request press or media access?

Accepted Answer

Press and photo passes are issued per show by the promoter. Email info@gardencityamphitheater.com with your outlet and the show at least a week ahead.

Question 5

I am a craft or retail vendor. Can I sell at shows?

Accepted Answer

Vendor spaces are limited and booked per show. Email info@gardencityamphitheater.com with what you make and photos.

Question 6

I run a food truck. How do I serve at a show?

Accepted Answer

Email info@gardencityamphitheater.com with your menu, permits and dates you are available.

Question 7

What about smoke or extreme heat?

Accepted Answer

Summer in western Montana can mean wildfire smoke and hot afternoons. Shows go on unless air quality or lightning makes it unsafe; watch the screens and staff for delays. Bring a refillable bottle, sunscreen and a hat, and use the shade tents at the south gate.

Question 8

Is the show family friendly?

Accepted Answer

Most shows are all ages and the age policy is printed on every event page. Minors must be with a parent or guardian on the grounds. Ear protection for kids is a good idea on the lawn.

Question 9

Where can I stay?

Accepted Answer

Hotels downtown and near the airport, and camping and RV on the fairground infield on show weekends. See Lodging ; every listing books directly with the property.

Question 10

How do I get to the venue?

Accepted Answer

The Missoula County Fairgrounds, 1101 South Ave W, Missoula MT 59801, is a mile from downtown and reachable by car, bike, the free show shuttle or rideshare. Missoula Montana Airport (MSO) is fifteen minutes away with nonstop flights from 14 cities. Everything is on the Getting Here page.

Question 11

What is the harassment policy?

Accepted Answer

Zero tolerance. We are committed to a safe and welcoming night for everyone; harassment of any kind is not tolerated and results in removal without refund. No always means no. Report anything to staff or security immediately.

Question 12

Is the venue safe?

Accepted Answer

Yes. Professional security, first aid, law enforcement presence and clear safety protocols are in place at every show. If you need help, find any staff member or the first aid tent by the main gate.

Question 13

Is there a security screening at the gate?

Accepted Answer

Everyone passes through security on entry: bag check and a walk-through or wand screening. Clear bags and light packing get you to the lawn faster.

Question 14

Is there merchandise for sale?

Accepted Answer

Yes. Artist and venue merch is sold on the grounds at every show, cashless.

Question 15

Are there lockers?

Accepted Answer

Locker rental on show nights is [ available / not available ] . If offered, lockers include a charging port and unlimited access during the show.

Question 16

Are chair rentals available?

Accepted Answer

Low-back chairs (seat 9" or lower) are welcome on the lawn, so most people bring their own. Chair rental at the gate is [ available / not available ] this season.

Question 17

Is there free water?

Accepted Answer

Yes. Free water refill stations are placed around the grounds. Bring an empty reusable bottle or one factory-sealed bottle.

Question 18

Can I bring my own food or drinks?

Accepted Answer

Outside food and drinks are not permitted, apart from one factory-sealed or empty reusable water bottle per person, food for young children, and medically required items. Local food trucks and a full bar are on the grounds every show.

Question 19

Is the venue cashless?

Accepted Answer

Yes. To keep lines moving, every bar, food truck, merch stand and the box office takes cards and mobile pay only. No cash is accepted anywhere on the grounds.

Question 20

Are there discounts for locals or groups?

Accepted Answer

Groups of ten or more can reach the box office for reserved blocks and VIP packages through Group & VIP sales . Any local offers are announced per show.

Question 21

Who do I contact about my Ticketmaster order?

Accepted Answer

For anything about a purchase, delivery, transfers or resale, contact Ticketmaster directly. The venue cannot see or change your order. Ticketmaster help ↗

Question 22

When will I receive my tickets?

Accepted Answer

Tickets are delivered digitally through your Ticketmaster account, usually right after purchase. Some shows delay delivery until closer to the date; Ticketmaster will email you when they are ready.

Question 23

When do tickets go on sale?

Accepted Answer

On-sale dates and any presales are announced with each show. Join the email list on the home page and you will hear first.

Question 24

Where can I buy tickets?

Accepted Answer

Tickets are sold only through Ticketmaster. Use the Get tickets button on any show page; it opens Ticketmaster in a new tab. The venue is not responsible for tickets bought from other platforms or sellers.

Question 25

Will there be food and drinks?

Accepted Answer

Local food trucks, Montana beer, a full bar, non-alcoholic options and free water refill stations are on the grounds every show.

Question 26

Are pets allowed?

Accepted Answer

Only service animals are permitted.

Question 27

Is the venue accessible?

Accepted Answer

Yes. The fairgrounds are ADA accessible with a reserved accessible lot, a level path to the lawn, accessible viewing areas and restrooms. For anything specific, email ada@gardencityamphitheater.com before your show.

Question 28

Re-entry, cashless, bag size

Accepted Answer

Re-entry is allowed with your ticket before [ 7 PM ] ; you will pass through security again. The venue is cashless: bars, food trucks, merch and the box office take cards and mobile pay. Bags larger than 12" x 6" x 12" will be turned away at the gate.

Question 29

Is there camping on site?

Accepted Answer

On show weekends, tents and RVs can camp on the fairground infield, first come, first served. Rates and rules are on the Lodging page.

Question 30

Are kids allowed? Do they need a ticket?

Accepted Answer

Most shows are all ages, and it is printed on every event page. Children 2 and under are free on the lawn with a ticketed adult. Everyone 3 and older needs a ticket.

Question 31

What if it rains, or it is smoky?

Accepted Answer

Shows go on rain or shine. In the event of lightning or dangerous air quality, the show may pause or be delayed; follow the video screens, signage and staff. If a show is cancelled, Ticketmaster will contact you with the options.

Question 32

Is there a shuttle?

Accepted Answer

Yes. A free show shuttle runs a downtown loop every [ 15 ] minutes from [ 4:30 PM ] and returns until the last rider is home.

Question 33

Where do I park?

Accepted Answer

Lots A through C are a short walk from the gates. Prepaid parking is [ $20 ] and sells out on most show nights; a cash lot opens on site when space allows. Neighborhood parking is not permitted. If the lots are full, use the free show shuttle from downtown, rideshare, bike, or walk.

Question 34

What is not allowed?

Accepted Answer

Glass, outside alcohol, weapons of any kind, aerosols, coolers, drones, professional cameras with detachable lenses, laser pointers, umbrellas and shade structures, hammocks, and anything staff judges unsafe. Medically required food and supplies are welcome and will be inspected at the gate.

Question 35

Can I bring a chair or blanket?

Accepted Answer

Yes on the lawn. Blankets up to 6' x 6' and low-back chairs (seat 9" or lower) are welcome in the lawn area. Chairs and blankets are not permitted in reserved seating.

Question 36

What can I bring in?

Accepted Answer

Small bags up to 12" x 6" x 12" (clear bags encouraged), blankets up to 6' x 6' in lawn areas, low-back chairs on the lawn, one factory-sealed water bottle or an empty reusable bottle, non-aerosol sunscreen, a personal-size hand sanitizer, and a portable phone charger. Everyone is screened at the gate.

Question 37

Is there a limit on how many tickets I can buy?

Accepted Answer

Limits are set per show by the promoter and shown on the Ticketmaster page for that event.

Question 38

Are tickets refundable?

Accepted Answer

All sales are final and every show is rain or shine. If a show is cancelled or postponed, Ticketmaster will contact the email on your order with the options.

Question 39

Where are my tickets?

Accepted Answer

Tickets are delivered digitally through Ticketmaster. Open the Ticketmaster app or your account, find the event, and have the barcode ready at the gate. We cannot access your Ticketmaster order from the venue. Ticketmaster help ↗

Answers before you arrive.